Welcome to Onfleet!
Get up and running fast with quick start guides and webinars. Browse through our Onboarding resources and all the information you need to get started and provide a great delivery experience.
Looking for specific onboarding content?
Part of the Family
The beginning of a delightful delivery experience
As part of the Onfleet family you and your team can rest assured that we are always available to help and ready to assist you at any time. Feel free to connect with our team if you need additional help getting started.
Contact Us
Quick start guides
Get up and running fast with role based quick start guides
Quick start guide: Admin
Everything you need
to get setup
Quick start guide: Dispatcher
Everything you need
to manage deliveries
Quick start guide: Driver
Everything you need
to complete deliveries
Onboarding webinars
Here are some quick videos to get started.
Make sure to check our webinars page for other great events
AM Sessions
PM Sessions
Office Hours
Onfleet webinar: Getting Started - Onfleet Admin
Onboarding 101
Tuesdays 10AM ET
This training is intended to give new Onfleet users a solid foundation in navigating the Onfleet dashboard and using its core tools. You'll learn how to manage teams, assign routes, track performance, and communicate effectively.
Onfleet webinar: Getting Started - Onfleet Dispatcher
Onboarding 102
Thursdays 10AM ET
This session builds on Onfleet 101 and helps you become a routing pro. You’ll learn how to optimize tasks from the map or table view, use auto-assign, and configure routes based on drivers, vehicles, and service areas. Plus, we’ll cover expert tips like keyboard shortcuts and polygon selection.
Onfleet webinar: Cannabis Org Onboarding
Courier Onboarding
Fridays 10AM ET
This guide is specifically intended for couriers that use Onfleet. You’ll learn to manage clients, define delivery options and services, set pricing with our rate tables, and use tools like the client portal, address book, and invoicing. Everything you need to streamline delivery operations as a courier will be covered.
Onfleet webinar: Getting Started - Onfleet Admin
Onboarding 101
Tuesdays 3PM ET
This training is intended to give new Onfleet users a solid foundation in navigating the Onfleet dashboard and using its core tools. You'll learn how to manage teams, assign routes, track performance, and communicate effectively.
Onfleet webinar: Getting Started - Onfleet Dispatcher
Onboarding 102
Thursdays 3PM ET
This session builds on Onfleet 101 and helps you become a routing pro. You’ll learn how to optimize tasks from the map or table view, use auto-assign, and configure routes based on drivers, vehicles, and service areas. Plus, we’ll cover expert tips like keyboard shortcuts and polygon selection.
Onfleet webinar: Cannabis Org Onboarding
Courier Onboarding
Fridays 3PM ET
This guide is specifically intended for couriers that use Onfleet. You’ll learn to manage clients, define delivery options and services, set pricing with our rate tables, and use tools like the client portal, address book, and invoicing. Everything you need to streamline delivery operations as a courier will be covered.
Onfleet webinar: Getting Started - Onfleet Admin
Office Hours
Wed 2PM ET
Join Onfleet’s Support Team during our Office Hours: An open, casual session where you can ask questions, get real-time help, and learn tips to make the most out of Onfleet. Whether you need troubleshooting assistance or want to explore features, we’re here to support you live and directly.
Onfleet webinar: Getting Started - Onfleet Dispatcher
Office Hours
Friday 11AM ET
Join Onfleet’s Support Team during our Office Hours: An open, casual session where you can ask questions, get real-time help, and learn tips to make the most out of Onfleet. Whether you need troubleshooting assistance or want to explore features, we’re here to support you live and directly.
Our team welcomes you!
The team is here to support you and ensure that your onboarding goes smoothly
Our Content
Start by taking a look at our documentation and videos, which are designed to support you through the best practices of setting up your organization and delighting your customers using the Onfleet Dashboard.
The Process
Our team of onboarding specialists are last mile enthusiasts helping organizations achieve their delivery objectives starting with account configuration to going Live!
Your Goals
The Onfleet platform is optimized to achieve a best in class delivery experience for your customers.
Common onboarding questions
If you are looking for more onboarding info please feel free to contact us.
Onboarding Questions
Do you need our help
with onboarding?
If you still have a specific question or concern regarding onboarding, please feel free to reach out and one of our onboarding specialists will be in contact shortly.
Hot off the press
The latest news from the Onfleet blog.